Shipping & Delivery
Zevar — the Sanskrit word for jewellery — is more than just a name. It’s a promise. A promise of craftsmanship, intention, and stories worn close to the skin.
Zevar by COKO Jewellery was born at the intersection of three very different journeys — and one shared obsession with beautiful things.
Where It Began:
Kshitij and Shikhar Mittal are brothers who spent years navigating the worlds of investment banking, business strategy, and education.
Kshitij, an alumnus of the London School of Economics and IIT Delhi’s Department of Management Studies, built his Investment Banking career moving billions across Citi , Blackstone and Credit Suisse before turning his focus to building homegrown Indian brands.
Shikhar, trained in business management at SDA Bocconi, channelled his energy into operations and growth across multiple ventures in Education sector and under the Incmett Global umbrella.
Jewellery? It was never the plan.
That changed the day they met Sagrika Choudhary.
The Spark
Graduate from Shaheed Bhagat Singh College and former Senior Audit Assistant at Deloitte India, Sagrika wasn’t your typical finance professional. She dreamt in designs. She lived in aesthetics. Jewellery wasn’t just a passion — it was a language she’d been speaking her whole life. Jewellery wasn’t her hobby. It was her heartbeat.
Her vision was clear: Indian ethnic brass jewellery, made with soul, styled for today’s woman. When she shared it, Kshitij and Shikhar didn’t just listen — they believed.
The Team
Today, Zevar runs on the strength of three distinct superpowers working in perfect harmony:
Kshitij brings the market to life. From production floors to sales strategy, he ensures that every collection doesn’t just exist — it arrives, with intention and impact.
Sagrika is where the magic lives. Every design, every photograph, every scroll-stopping moment on your feed — that is her. She doesn’t just create content; she creates feeling.
Shikhar is the architecture beneath it all. The financial rigour, the operational precision, the quiet confidence that lets a brand dream bigger without losing its footing.
Together, they are proof that the best things are built when passion meets discipline, and creativity meets craft.
What We Stand For:
Zevar is proudly rooted in India. Our jewellery is made in the workshops of Jaipur, Mumbai, and Kolkata — cities where artisans have shaped brass and metal into heirlooms for generations. We partner with these hands. We honour their knowledge. And we carry their craft into the wardrobes of women who know that what they wear says something before they ever speak a word.
We chase the latest trends. We obsess over quality. And we believe that the right piece of jewellery doesn’t just complete an outfit — it tells your story.
Welcome to Zevar by COKO. Wear it with pride.
At COKO Jewellery, every order is prepared with care and securely packed to ensure your jewellery reaches you in perfect condition. We partner with trusted courier services to deliver a safe and seamless experience.
Delivery Timelines
- Orders are typically processed within 1–2 business days.
- Delivery is completed within 3–10 working days, depending on your location.
Shipping Charges
- All orders placed on cokojewellery.com are shipped free of charge across India.
Courier Partners
We ship exclusively through reliable delivery partners such as Blue Dart, Delhivery, FedEx, Aramex, and other trusted services.
Order Tracking
- Once your order has been dispatched, you will receive an email and/or SMS with your tracking details.
- You may also log in to your account and check your Order History for real-time updates.
Cancellations & Undelivered Orders
- If your order is cancelled before shipping, or if it is lost/un-delivered to your location, we will issue a full refund, including any shipping charges (if prepaid).
- Once an order has been shipped, cancellation will not be possible (please refer to our Cancellation Policy).
Partial Deliveries or Damaged Parcels
In rare cases of missing items, partial deliveries, or tampered parcels, kindly notify us at support@cokojewellery.com within 48 hours of delivery.
To process your claim, we may request:
- A short written description of the issue
- Photographs and/or video of the parcel (all sides, especially if tampered)
- Retention of original packaging for 3–4 days in case collection is required for inspection
⚠️ Claims raised beyond 48 hours, or where the product has been used/disposed of, will not be eligible for replacement or refund.
Fair Usage Policy
We are committed to serving all our customers fairly. However, repeated cancellations, returns, or refusals of delivery affect our ability to serve genuine buyers.
- Accounts with unusually high cancellations or refusals may be charged a flat delivery fee of ₹189 per order, and Cash on Delivery (COD) may be disabled for such accounts.
At COKO Jewellery, every purchase supports the work of our artisans and the legacy of handcrafted design. We remain dedicated to ensuring that your order reaches you securely and on time.
For any questions, please write to us at support@cokojewellery.com with your Order ID.
