Return & Exchange Policy

Zevar — the Sanskrit word for jewellery — is more than just a name. It’s a promise. A promise of craftsmanship, intention, and stories worn close to the skin.

Zevar by COKO Jewellery was born at the intersection of three very different journeys — and one shared obsession with beautiful things.

Where It Began:

Kshitij and Shikhar Mittal are brothers who spent years navigating the worlds of investment banking, business strategy, and education.

Kshitij, an alumnus of the London School of Economics and IIT Delhi’s Department of Management Studies, built his Investment Banking career moving billions across Citi , Blackstone and Credit Suisse before turning his focus to building homegrown Indian brands. 

Shikhar, trained in business management at SDA Bocconi, channelled his energy into operations and growth across multiple ventures in Education sector and under the Incmett Global umbrella.

Jewellery? It was never the plan.

That changed the day they met Sagrika Choudhary.

The Spark

Graduate from Shaheed Bhagat Singh College and former Senior Audit Assistant at Deloitte India, Sagrika wasn’t your typical finance professional. She dreamt in designs. She lived in aesthetics. Jewellery wasn’t just a passion — it was a language she’d been speaking her whole life. Jewellery wasn’t her hobby. It was her heartbeat.


Her vision was clear: Indian ethnic brass jewellery, made with soul, styled for today’s woman. When she shared it, Kshitij and Shikhar didn’t just listen — they believed.

The Team

Today, Zevar runs on the strength of three distinct superpowers working in perfect harmony:

Kshitij brings the market to life. From production floors to sales strategy, he ensures that every collection doesn’t just exist — it arrives, with intention and impact.

Sagrika is where the magic lives. Every design, every photograph, every scroll-stopping moment on your feed — that is her. She doesn’t just create content; she creates feeling.

Shikhar is the architecture beneath it all. The financial rigour, the operational precision, the quiet confidence that lets a brand dream bigger without losing its footing.

Together, they are proof that the best things are built when passion meets discipline, and creativity meets craft.

What We Stand For:

Zevar is proudly rooted in India. Our jewellery is made in the workshops of Jaipur, Mumbai, and Kolkata — cities where artisans have shaped brass and metal into heirlooms for generations. We partner with these hands. We honour their knowledge. And we carry their craft into the wardrobes of women who know that what they wear says something before they ever speak a word.


We chase the latest trends. We obsess over quality. And we believe that the right piece of jewellery doesn’t just complete an outfit — it tells your story.

Welcome to Zevar by COKO. Wear it with pride.

At COKO Jewellery, every piece is a symbol of craftsmanship, heritage, and timeless beauty. Each creation undergoes meticulous quality checks before it reaches you, ensuring that what you receive reflects our uncompromising standards.

As part of our commitment to authenticity and hygiene, we do not accept returns once a product has been delivered. However, should you receive an item that is damaged, defective, or incomplete, we will be glad to arrange a replacement after completing our internal review process.

 

Reporting an Issue

To ensure a smooth resolution, please report any concerns within 3 days of delivery by:

  • Sharing a clear unboxing video of the product (from the package opening through to showing the issue).
  • Providing your Order ID and details of the concern via email at support@cokojewellery.com.

 

Replacement Terms

  • Once your request is reviewed and approved, we will arrange a replacement for the affected item(s).
  • If the exact design is unavailable, you may choose:
    • A similar piece of equal value, or
    • A credit note redeemable on your next purchase at cokojewellery.com.
  • Products found to be damaged due to mishandling, wear, or improper use will not qualify for replacement.

 

Exclusions

Replacements cannot be processed in the following cases:

  • The product has been used or altered after delivery.
  • No unboxing video is provided as proof of issue.
  • Concerns are raised beyond 3 days from the date of delivery.
  • Minor variations in colour, texture, or finish—natural characteristics of handcrafted jewellery—are not considered defects but rather part of their charm.

 

At COKO Jewellery, every jewel is more than an accessory—it is an heirloom in the making. We deeply appreciate your trust in handcrafted luxury and your understanding of the unique qualities that define artisanal creations.

For assistance, please contact us at support@cokojewellery.com with your Order ID, and our team will be happy to guide you.